Is your condominium having trouble obtaining quotations from contractors? Are you struggling to implement projects on time and on budget? Taking a few simple steps can make it easier to hire contractors on time and for the right price.
Be first in line: Most contractors give their best pricing to their first projects of the year. Consider requesting quotations in the fall for work the following summer.
Place your order on time: Depending on the project, some manufacturers are quoting significant lead times for materials/equipment, particularly for complex components. Ask your engineer how far in advance materials/equipment need to be ordered and factor this into your schedule.
Don’t forget your design: Don’t forget to consider your engineer’s time in your schedule. Most projects will take time to design before you are ready to obtain quotations.
Avoid peak season pricing: Many contractors who also work at schools/universities in the summer months will be very busy from April to September. Offering contractors flexibility with construction start dates may yield better pricing.
Be efficient: Group work so that the project is large enough to motivate qualified contractors to bid. Grouping work cuts down on administrative costs, saves you and your property manager time, and saves money.
Although unexpected projects can arise from time to time, most condominiums have the benefit of knowing when a project is going to occur well in advance. Take proactive steps to engage your engineer and plan your projects well in advance can save you money and time.
Ryan Dougherty, P.Eng. RJC Engineers www.rjc.ca
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When evaluating your winter service needs and starting the process of looking for a qualified service provider, it is increasingly important to be thorough in your search. Asking the right questions can help you to differentiate between a mediocre and an exceptional winter service provider. Here are five key questions to be asking in pursuit of a great service provider.
Is your winter service provider progressive? Progressive service providers are always looking for better ways to deliver service to their clients. This year’s salt shortage has service providers looking for new ways to reduce salt usage on sites by investing in new plows that offer greater ground contour resulting in a better road cleanup after plowing. This means that less salt needs to be used to melt the remaining snow after plowing. In recent years there have been significant improvements with ‘Live Edge’ or ‘Flex Edge’ plows whose cutting edge is made up of individual flexing sections 12 to 18 inches in length that contour to the road surface allowing better snow clean-up. As a result, substantially less salt is required to return conditions to bare pavement. While the savings in salt costs help cover the 30% increase in equipment costs, the true savings of less salt use on site are to condominium infrastructure such as concrete pavers, walkway and vegetation.
Is your service provider Smart about Salt certified? The Smart about Salt Council is a not-for-profit organization which offers training to improve winter salting practices and recognizes industry leaders through certification. Salt is an effective tool used to battle winter’s snow and ice. It does, however, have the potential to affect ground vegetation, sidewalks, roadways and urban infrastructure. Salt must be applied in the correct circumstances and at the correct amounts in order to maximize its effectiveness and lesson its harmful affects on the environment. A Smart about Salt service provider has invested in training and made a commitment to comply with industry standards to lesson the negative salts impacts on your infrastructure.
Does your service provider hold themselves and your service to a higher standard? Service providers who are serious about delivering a higher service standard use tools for continuous improvement. The SN 9001 Quality Management System, specifically for the snow and ice industry, is an example of such a tool. Some of the key elements of the SN 9001 process are:
· The pre-site inspection to look at existing damage and determine best locations to pile snow.
· Creation and “sign-off” of the snow map by the board or property manager.
· The post storm audit to note any deficiencies and constantly look for continuous improvement.
To maintain the standard, the certification is audited each year by third-party auditors. Although involving significant time and resources, the implementation of a Quality Management System demonstrates a commitment to high standards.
What is your contractor using to track the weather? There is no doubt that understanding winter weather is key to understanding how to react to winter conditions. Is your service provider relying only on free weather services available on smart phone or free websites? If they are, they are likely missing important details such as road surface temperature, precipitation type, cloud cover and dew point in their forecasts. Subscribing to alternative meteorological weather data services provides contractors greater insight to weather conditions that are unique to your location. For example, with rain on the way and a ground surface temperature of -3 degrees, black ice will form almost immediately. Many free weather services will likely report rain with no indications of the potentially dangerous situation present with the below zero ground temperatures. These different weather insights are key to determining when the conditions warrant a pre-salting or night patrol teams monitoring on site conditions. Being prepared is key to providing the appropriate service, timed correctly.
Are you informed about the type of service that is being performed at your property this winter? No great service is complete without good communication. Regular communication on upcoming weather events and the plans for tackling winter weather offer the peace of mind that your condominium is being well looked after.
Jonathan Scott Vice-President, Maintenance and Snow Gelderman Landscape Services www.gelderman.com
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Ah, September in Ontario. The nights begin to cool, the school buses are back on the roads, the condo visitor parking lot is full of unauthorized cars…
It is that time of year again! Students return and for condominiums with many student rentals, it can be a difficult period to navigate. The fall season does not have to be about the fall of order and rules in your complex, so keep reading on to find out more ways to handle “student season”.
Disorderly Students: Sweeping assumption?
Some condominiums have a high rate of student rentals, and with that can come a whole lot of headaches for residents as well as property managers. However, most of these students are not problems themselves; I was a student once and it is easy to be blissfully unaware of restrictions, especially when you are visiting a friend at their place (or milling around a house party). It comes down to the personality of the renter, not necessarily their age. Many are hard-working, independent, quiet, and often looking for a nice, safe, and accessible place to live. Do not assume off the bat that they have come to wreak havoc on your peaceful community. Sometimes owners are more difficult to deal with, so treat each issue on a case-by-case basis. I will pose a few concerns and offer some potential solutions, so you can go back to dreaming about the changing leaves and pumpkin spice lattes (or your other cozy drink of choice).
Resident Information
If you are renting out your unit, you must provide the management company (or board of directors, if there is no property manager) with your tenant’s information within 10 days of entering the lease. In a building, this can be a bit easier as the manager can obtain this when the resident asks for their names to be added to the buzzer, or they request a new fob, or rental of the party room. It can be much more difficult in a townhome, as there are not as many things to hold in exchange for their names and contact information. Perhaps it is a visitor parking pass, or when they reach out to you about a maintenance issue, but we ask directors and residents to be patient as we inquire about the new people in the corner unit. We are not asking because we are nosy; we are supposed to have this information!
Parking
If your condo has visitor parking, it is common for there to be rules surrounding the spaces, such as a rule that indicates that residents cannot park there at any time. If that rule exists, then it is ideal to have a system to enforce it, such as hiring a parking control monitoring company to write tickets to offenders or having a designated person onsite contact a company to ticket. Sometimes tickets are the only effective way to ensure action after reminders have been issued. If you are looking to rent your unit, please be sure to communicate the parking situation to potential renters. Do not tell them, for example, that they can park in visitors if that is against the rules, otherwise you may have your tenants sending parking tickets your way.
As property managers, we do not enjoy telling new residents that there is nowhere for their second vehicle (or third). If you will be having guests use parking, make sure you understand the process of parking in visitors, if it be displaying a pass or calling in to register your vehicle to avoid a ticket.
Noise
Students can get a bad rap; they are not all partiers who set up lawn chairs and beer pong on the front lawns and blast their music into the wee hours. However, these situations sometimes unfold anyways, especially when guests of theirs with little regard for your sleep schedule come onsite. Sometimes these incidents are one-offs and neighbours put up with it. Other times, it becomes a trend, and something must be done. In a townhome, the primary option is calling the police (not 911 for noise please) or City bylaw, depending on where you live. They will either be issued a notice or fine, and noise infraction tickets should certainly deter the party units (eventually they cut into your coffee or beer budget). In a building, sometimes the superintendent can investigate but they should bring matters such as these to the property manager afterwards. Managers can contact the owner and advise them that their tenants must abide by the condo rules and bylaws regarding noise. Neighbours have the right to the peaceful enjoyment of their homes.
Garbageand Tidiness
Some students are extremely neat and orderly, and things tend to go more smoothly when a parent owns the unit they are in, or someone else is checking in. Other times, porches are littered with junk, windows are lined with liquor bottles (otherwise known as trophies to some), windows or balconies may have a flag or a seasonal item that is way past its season. For many students, this is their first time away from home and they just don’t think about how these things look to an outsider. The mess is often unintentional and without malice. However, it will irk the residents who put time and care into their property, and several disheveled units can quickly give a property an unkept look. If you are a landlord, it is required for you to provide your tenants with the condo documents which often indicate the rules on window coverings, porch or balcony décor, waste storage, etc. It is also prudent that you or your unit manager check on the unit more than once a year to ensure it is in good shape. It is not the role of the property manager to do weekly checks on units and send constant reminders.
Final Tips
If you manage a building or complex with many student rentals, it is not a bad idea to distribute the rules/policies regularly, either on your electronic notice board or via a community website.
Sometimes an insert is included in the status certificate package summarizing the aspects that greatly impact tenants.
Some condos update their rules to be very specific to assist with enforcement (timelines to remove Christmas lights, what can be kept on porches, etc.).
Try to work with the owner of a problematic tenant before calling legal, as it is important to take steps to resolve the matter first.
The manager does not typically enter units so it is prudent to have someone check items that may be disregarded such as furnace filters, window A/C units, water softeners, shut-off valves, smoke detectors, bathtubs, toilets, etc.
If your condominium corporation has benefited from the temporary legislation that made it possible to hold all meetings virtually, then there is a deadline you should be made aware of.
By September 30th, 2022, the temporary legislative provisions that permitted corporations governed under the following are set to expire:
Business Corporations Act (OBCA),
Corporations Act (CA),
Not-for-Profit Corporations Act, 2010 (ONCA),
Co-operative Corporations Act (CCA) and
Condominium Act, 1998 (Condo Act)
The Ministry of Government and Consumer Services (ONCONDO) is working on extending these provisions and will be updating the condominium community in the coming weeks.
Many of us have benefited from this legislation; from saving commuting times, to being generally more accessible. Condominium community members are standing by for an update on whether or not this will be extended.
How can you stay up to date? Ensure you are subscribed to a trusted condominium community news source, like CCI Grand River Chapter. Meanwhile, know that your voice matters, and share your thoughts when you can.
*UPDATE: The Government of Ontario extended the effective period of the temporary legislative provisions permitting condominium corporations to call and hold meetings virtually (as applicable and with certain restrictions and requirements, as discussed in our September 1, 2022 blog). The NEW EXPIRY DATE for these provisions which permit virtual meetings is September 30, 2023.
Maggie Matian Marketing Manager for CCI Grand River Chapter
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From food prices to gas prices, mortgage rates to rental rates, there isn’t a sector on this big blue rock that hasn’t been affected by the recent rise in inflation.
One place in the condominium industry that couldn’t be more true is construction cost.
What we’ve seen across the country are many condo corporations facing higher than anticipated costs for major repair and replacement projects. The current environment of higher prices for materials and labour not only affects the cost of major repairs and replacements in the near term, but this also affects budgeting for future construction costs in your Reserve Fund Study (“RFS”) funding plan.
Condo corporations that are tendering major projects today are typically seeing bids ranging from 25% to 100% higher than what was planned in their RFS. The cost for certain types of projects (roofing and windows for example) have increased in price more than others. What really matters to a condo corporation is how much a contractor is going to charge to do the same project a few years ago compared to what they charge today. Unless you’ve actually tendered the same project at 2 different times, this is impossible to know, but the best benchmark I have found is the Statistics Canada Residential Building Construction Price Index. Based on this index, the cost of residential building construction across Canada (based on results from eleven (11) major metropolitan areas) has increased by an average of 36% over a 2-year period from 2020 to 2022. The increase for construction prices in Toronto (the closest and most relevant to Grand River) was 44% over the same 2-year period. While this appears staggering, based on my recent experience, this is reflective of the reality of current construction costs.
What does this mean for a condo corporation?
Condo boards need to be more diligent than ever in evaluating their funding plan for near-term major work together with their long-term reserve funding plan. From a near-term perspective, once a condo board receives pricing for a major reserve fund project, the first check and balance is to compare the cost and timing to what is budgeted in the reserve fund study. A significant discrepancy in either the cost or timing can create a funding shortfall. Even if the corporation has enough funds in the Reserve Fund to cover the cost of the current project, depleting the fund for an early, unplanned, or over budget expense may leave the corporation short for another near-term project.
From a long-term perspective, condo boards should not underestimate the impact that higher construction costs are going to have on their RFS plan. The impact of a significant increase in the cost of all the future planned work can be dramatic. In very simple terms, if the cost of the planned work in the future has increased by 44%, shouldn’t a corporation expect to increase the amount they contribute to the reserve fund by 44%?
The reality in the current environment is that there is likely going to be a shortfall (compared to the original RFS budget) for condominium corporations completing major projects in the near-term, and there is going to be pressure to increase reserve fund contributions to save adequately for other projects over the long-term. Condo boards faced with current funding challenges are encouraged to update their RFS, even if it isn’t due for several years, in order to get the best grasp on the financial needs of the corporation.
I have a few recommendations for a board faced with a shortfall in the current environment:
1. Take the time to evaluate all your funding options. The right solution could be an increase in condo fees, a special assessment, a loan to the condo corporation, or some combination of those solutions. There are experienced reserve fund planners and lenders that can help you evaluate those options.
2. Communicate with your owners early and often. If you expect an issue may be on the horizon, tell your owners, and tell them what due diligence is being completed to find solutions or options. Keep the owners updated as you obtain more information and share whatever you can so that the process is as transparent as possible.
3. Engage the owners and empower them to be part of the solution. Condo boards considering a loan as a possible solution are often providing a loan as one potential option for homeowners. A borrowing bylaw can be presented to the owners as a choice between a loan or another alternative plan. Consider weighing out the pros and cons of multiple options and let the owners choose the best funding plan for the community.
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When you’re new to any industry, looking at the networking and membership options can be daunting. Where do you start? What resources are available to you?
This uncertainty may also apply to new condominium unit owners. Purchasing a condominium means investing in a community. New and recent condominium owners may not fully understand the ownership structure they’ve bought into, and may feel a little lost when it comes to navigating the different situations they find themselves in.
Whether financial, circumstantial, or understanding the legal framework of your condominium, there is a network with resources out there to support you and make your life a little easier: the Canadian Condominium Institute.
To sum it up better, read the below message from the current president of our Chapter, Michelle Kelly, on how she feels about the impact of CCI Grand River Chapter.
“CCI is a great way to stay current on the hot topics and issues faced by condominiums. The opportunity to speak with directors and owners and hear their perspectives is unparalleled. The blog and podcast are great quick hits with the educational events providing a more detailed discussion of the issues. The social events, like the golf tournament, are a great way to stay connected with other professionals serving condominiums in the area.”
One of the greatest benefits of owning a condominium, is the community. By joining a Canadian Condominium Institute chapter in your area, you’ll have access to industry experts, education, and support directly from your community.
You don’t have to figure it all out on your own. Join your Canadian Condominium Institute chapter today, and unlock your condo experience potential. Being a member means joining a trusted community of experts to help steer in the right direction.
Maggie Matian Marketing Manager for CCI Grand River Chapter
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This article will give you insight into how to prepare for this potential change in your condominium.
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It’s mid-summer with the grass burning as we experience another drought, so what’s the rush in reminding the Board it needs to be making paving decisions, now? The reason of course is the Board missed the fall deadline for the asphalt plant’s closing last November and had distractions this spring not allowing early action this year.
The pot holes, sunken manhole covers, and expanding pavement cracks will not heal themselves. Before the property manager calls the paving contractor(s) it is best to remember the methods of repairs.
Throw ‘n Roll: This is a temporary pot hole repair where liquid asphalt fills a hole and is then rolled over with heavy equipment to compact it.
Semi-permanent repair: This is similar to the Throw ‘n Roll except it is more deliberate with the hole properly cleaned and the hole trimmed to sound pavement. The asphalt is then compacted using a vibratory roller or plate.
Spray-injection method: This repair uses special equipment to spray a tack coat of asphalt into a cleaned hole and then blowing asphalt and aggregate into the hole. This method does not require compaction.
Full-depth roadway replacement: This method rebuilds the pavement by pulverizing the old asphalt and mixing it with cement and water to form a base for a final asphalt surface. This method of course is the most expensive but the best.
Infrared repair: This method uses equipment emitting infrared heating to melt the damaged surface and remove defects with new asphalt on the surface. Patches become seamless with less chance of future potholes. This method is often more cost effective than large patch jobs.
So let us start with the basics. Asphalt pavement is also called bituminous concrete. It is called ‘concrete’ because like cement-based concrete, bituminous concrete has a mineral aggregate of stone and sand. This aggregate is held together with a binder of petroleum derivative asphalt. Different soil conditions (i.e. sandy subsurface vs. clay) will warrant a different mix of asphalt paving but this will be addressed by whoever creates your bid documents and specifications. For planning purposes, your Board should assume paving will last about 20 years.
For purposes of discussions we will assume existing asphalt paved roads, parking areas, and/or driveways. Typically, roadways have a sub-base of 100 to 200 mm (4 to 8 inches) of a well-drained, compacted soil and gravel mix. The first layer of paving is called the binder course and it is 38 to 50 mm (1 ½ to 2 inches) thick. This is covered by a topping coat of 38 mm (1 ½ inches).
If it were not for the sun and water, asphalt paving would last a long time, but paving begins to deteriorate as soon as water begins to penetrate into the binder course and the UV rays removes asphalt from the topping coat. This can happen in less than five years. This is why adding a sealing coat in the first 2 to 5 years is sometimes recommended. It is also an area of confusion.
Sealing coat materials do not add back the asphalt lost due to UV deterioration. It only protects the pavement for a period of time from further deterioration such as shrinkage cracks and reveling (loss of surface aggregate). It does not bridge large cracks or fill in roadway depressions.
When water begins to infiltrate the pavement here in Canada the freeze / thaw cycle takes its toll. The small cracks become larger in the binder course and eventually the sub-base begins to fail. At this point surface cracks, settlement, alligatoring, and other surface visible signs make an appearance. Your Maintenance Plan should immediately address these problems by having crack filling as a yearly project. The cracks should be filled with standard joint filler to within 3 to 6 mm (1/8 to ¼ inch) of the top of the crack. Similarly, surface depressions and sink areas should be annually addressed as well.
After fifteen years, major paving projects might present themselves. Sometimes a major re-surfacing project can be delayed with judicious removal of large areas of deterioration and repairing the sub-base followed by a 38 mm (1 ½ inch) binder with a 38 mm (1 ½ inch) top coat. If the roadway or parking area deterioration is judged to be wide spread, the options include a reclamation project where the top 150 to 300 mm (6 to 12 inches) of pavement and sub-base is ground into a recycled material that can be reused for a compacted and graded foundation for a new paving surface. This minimizes trucking and labor costs and extra materials costs. So if have not done anything with your paving, it may be time to hit the road.
Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters’ views expressed are not necessarily those of the Canadian Condominium Institute.
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May 2022 was a busy month in the Condominium Authority Tribunal (“CAT”). As our readers will know, the CAT has exclusive jurisdiction to resolve disputes between owners and condominium corporations with respect to the provisions of the declaration, by-laws and rules relating to pets/animals. In Teno v. Essex Condominium Corporation No. 28, 2022 ONCAT 43, the CAT provides guidance to condominiums and property managers on how a condominium can migrate towards compliance in the face of historical nonenforcement.
That said, despite this prohibition, it was not enforced for three (3) decades, specifically with respect to the condominium permitting cats. When the condominium began receiving requests for dogs from owners, the condominium reviewed and determined to bring itself into compliance with the prohibition contained in the declaration.
To move towards compliance, in light of the history of non-enforcement, the condominium enacted rules permitting existing cats to be kept, provided the cats were confined to the units, and until the animals passed away. During this time, no new animals would be permitted and once the “legacy cats” passed away, they were not permitted to be replaced. Given decisions from Ontario’s Superior Court of Justice that past massive non-enforcement may bar the condominium’s efforts to enforce the prohibition against existing cat owners in the present, the passage of transition/ “legacy” rules offered the best avenue to achieve future compliance. An owner challenged the “legacy” rule on the basis that such was contrary to the prohibition in the declaration and therefore invalid.
Under the Condominium Act, 1998 (the “Act”), condominiums may pass reasonable rules, however those rules must be consistent with the declaration. Boards must also take all reasonable steps to ensure compliance with a declaration. In its analysis, the CAT found that while there was past nonenforcement, the condominium acknowledged this, and the passage of the “Legacy” rules represented the condominium’s efforts to move towards compliance, while balancing the rights of existing pet owners. Provided the condominium was moving to compliance with its declaration’s prohibition on animals, such a transitional rule was reasonable and valid.
Bottom Line
Balancing the interests of all owners, including ensuring compliance with a condominium’s governing documents can be a challenging task. Such a task can be made even more difficult where certain provisions of a declaration or rule have gone unenforced in the past or have been applied inconsistently. However, previous nonenforcement may not be a complete bar to future enforcement. Provided a condominium recognizes its obligations to its governing documents, and acknowledges past nonenforcement, future compliance can be achieved by migrating, in a clear, fair, and consistent manner, to enforcing its declaration, by-laws and rules over time.
Written by Christopher Mendes, edited by Robert Mullin. *This article does not constitute legal advice, always consult legal counsel.
Christopher Mendes, B.A. (Hons.), M.A., J.D. Lawyer, SV Law www.svlaw.ca
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Almost all Canadians are experiencing the pinch of inflation, from gas to our grocery bills. Beyond its more visible day-to-day effects, inflation can have a significant impact on condominium budgets and on the overall health of your reserve fund.
Boards, property managers and engineers are grappling with the need to maintain condominium buildings, while minimizing cost increases that many residents cannot afford. While the consumer price index has increased by 7.7% over the past year[i], residential construction prices increased 22.6% year over year in the first quarter of 2022, with the largest increases in Calgary (+31.4%), Edmonton (+26.6%) and Toronto (+26.5%)[ii].
These are huge cost increases, so what can be done? Unfortunately, no one has a perfect solution but there are a few options to mitigate the impacts of construction inflation that can be considered:
1. Undertake an updated engineering study before you start your capital repair project. Do not rely on your reserve fund pricing from 1-2 years ago as being accurate.
2. Your engineer or contractor may be able to come up with practical solutions for material substitution to reduce costs, achieve energy savings, or phase work to spread out the costs. Ask for their input as soon as possible.
3. Make your contractor’s life easier. By making site storage, transport, and other site impacts easier, it may reduce their labour or overhead costs, which can be passed on to your corporation.
4. Award work as soon as possible after pricing is received. When asking for pricing, do not expect contractors or suppliers to hold pricing over 30 days.
5. Be flexible, some price increases appear to be accelerating, while others may be temporary. Recent decreases in lumber prices are an example that price increases may not be permanent.
Inflation has profoundly affected the condominium industry. Although there is no way to eliminate its influence on your condominium, we can work together to reduce risks and plan accordingly.
Jeffrey Stevens EIT and Jordan Swail P.Eng. RJC Engineers www.rjc.ca
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