Get the training you need to be a successful condominium director
Condominium directors have important responsibilities. That’s why CCI has offered a Condominium Director Certificate Program to provide condominium directors with a general understanding of their obligations, establish best practices for good governance, and foster a positive community culture. The training consists of 8 courses.
You will receive a certificate of completion upon completing each course. You can take one, or as many as you like. To receive the Condominium Director Certificate, you must complete all eight courses.
About the courses
The CCI Condominium Director Certificate is an Ontario-wide program that provides students with the skills they need to be successful condominium directors. Eight fundamental courses are required for this certificate, which can be delivered through your local chapter or accessed by any of our eight chapters across the province!
This January, CCI GRC is offering 4 of the 8 courses via Zoom.
101 – Governance Fundamentals (January 7 – 7:00 PM)
Stephanie Sutherland
Stephanie Sutherland (she/her) is a lawyer with Cohen Highley LLP, where she practices in the firm’s Multi-Residential Housing department. Stephanie advises condominium corporations, landlords, property managers, affordable housing providers, co-operative housing projects, life lease organizations, and other multi-residential housing clients, and also assists with the development of housing projects. Stephanie has appeared before all levels of Ontario’s courts, as well as before several tribunals including the HRTO and the LTB. She is a member of the Grand River and Golden Horseshoe Chapters of CCI and sits on several Chapter and National Committees. Stephanie is a frequent speaker at CCI and industry events and regularly contributes articles to industry publications.
Jeff Johns
My name is Jeff Johns. I am an Ontario Licensed Condominium Manager, General License (OLCM-GL), and Registered Condominium Manager (RCM) with G3 Property Solutions in Brantford, ON. For most of my 16 years as a Condominium Manager, I have been managing condominium corporations in Brantford and Brant County. Growing up in Brantford and being able to connect with fellow condominium owners from Brantford and Brant County is an asset as a Condominium Manager. I have also been a previous condominium owner, board member, and president of the corporation where I lived. This provides me with the ability to see issues from the perspective of the unit owner, board member, and property manager.
102 – Condominium Insurance Fundamentals (January 14 – 7:00 PM)
David Outa
David brings over 20 years of varied experience in the insurance industry, earned through roles in Personal Insurance, Private Client, Small Business, and Commercial Insurance at Cowan Insurance Group. As a Commercial Account Executive, David specializes in risk management, particularly for Condominium Corporations, Not-For-Profit entities, and other general commercial operations. He is also well versed in Errors and Omissions and Directors’ Liability Insurance. David attained his BA in Economics at the University of Waterloo, is a Chartered Insurance Professional (CIP), and holds Canadian Risk Management (CRM) and LCCI (Leader of the Canadian Condominium Institute) designations. He is a past director of the Canadian Condominium Institute – Golden Horseshoe Chapter, where he regularly spoke at seminars and wrote articles for various publications. He was also instrumental in the development of the Canadian Condominium Institute – Grand River Chapter, where he is a past director. David also serves on the Risk Management Committee of the National Canadian Condominium Institute. Outside the office, he has volunteered for many years as a youth soccer coach.
Shiona Niven, BBS, LCCI
Shiona Niven, BA, OLCM, is the founder and President of Niven Condo management Inc., a boutique condominium management firm proudly serving Waterloo and Wellington Regions. With a professional background in business and a career built on exceptional customer service, Shiona is known for her ability to foster strong relationships and deliver personalized support to condominium boards and owners alike. Drawing on years of experience managing diverse corporations, she founded NCM with a clear philosophy: manage fewer condos to serve them better. This “quality over quantity” approach ensures each community benefits from responsive service, transparent operations, and practical solutions tailored to their unique needs. Shiona is actively involved in Ontario’s condominium sector, contributing thought leadership and resources to help boards and managers navigate today’s complex challenges with confidence and clarity
103 – Budget, Audit, and Financial Statement Fundamentals (January 21 – 7:00 PM)
Shalon Chapman, BBS, LCCI
Shalon is the manager of the RLB Condo Team and focuses on Condominium Audits. She has over 15 years of experience specializing in condominiums. She’s passionate about condos and enjoys helping unit owners understand the complexities of condominiums while building relationships with the property managers and board members. Shalon earned her diploma in Business Administration – Accounting from Conestoga College as well as a Bachelors in Business Administration from University of Windsor. She is incredibly organized and enjoys sharing her knowledge by training people. She has also obtained her Leader of the Canadian Condominium Institute designation. Her enthusiasm for condos has led her to her current role as Co-VP of the Canadian Condominium Institute – Grand River Chapter, Chair of the Canadian Condominium Institute – Grand River Chapter’s Communications Committee and Co-Chair of the Finance Committee. Shalon has spoken at several conferences and seminars about the importance of Condominium finances.
Aside from work, she enjoys spending time with her two daughters and doing
various crafts.
Cassandra Eagles, CPA
Cassandra Eagles is the CFO and Co-Founder of Harbour Concepts. With her CPA designation and a license as a property manager (OLCM-LL), Cassandra brings exceptional expertise and professionalism to her role, ensuring that condo corporation’s finances are managed with the highest level of accuracy and respect.
Cassandra has amassed over 20 years of experience in the financial sector, during which she has honed her attention to detail and leadership skills. As the head of Harbour’s accounting department, she is responsible for delivering clear and concise monthly financial statements, ensuring that they are both timely and precise. Her meticulous approach to financial management includes direct oversight of accounts payable and receivable, ensuring that budgeting and financial matters are handled with the utmost priority.
Her extensive background in both the condominium and non-profit sectors equips her with a deep understanding of managing reserve funding and expenditures. Cassandra’s role is critical in monitoring the financial health of clients and ensuring that all financial practices adhere to industry standards and regulatory requirements. Her comprehensive and informed perspective allows her to manage finances effectively, providing clients and board members with confidence in the stability and transparency of their financial management.
104 – Enforcement Fundamentals (January 28 – 7:00 PM)
Jonathan Pettit
Jonathan is a lawyer in SV Law’s Condominium Practice Group. Jonathan has wide experience in all matters of condominium law, from simple day-to-day management matters to complex enforcement efforts and mediation and arbitration hearings. He has a special interest in condominium development and the early years of managing a new condominium. Outside the office, Jonathan spends his time sparring at the dojo or enjoying a good game of chess.
